Crewyard for plumbing shops · North Carolina
From “no hot water” to paid, before the truck leaves.
Crewyard books the call while you're under a sink, puts three honest options from your price book in front of the customer, won't close the job until the gas leak test is checked, and collects on the spot. We set it up with your prices.
Ridgeline Plumbing & Heating · our demo shop · Raleigh
One water heater, start to finish
6:41 AM
Alex books the call before the office opens
Renee has no hot water and the pilot won't stay lit. Alex gets her name and address, asks if it's gas or electric, and puts her on Jen's schedule. The office reads the whole call when they get in.
On site
Three options, from your price book
Karen's tank is seven years old and too small for four people. She gets a standard tank, a high-efficiency tank with an expansion tank, or a Navien tankless, each with its warranty. She picks and signs on her phone.
Before leaving
The checklist closes the job
Jen can't finish until the gas leak test is checked, the T&P line runs to the floor and the after photo is taken. Then she collects right there: card on her phone, a pay link, cash or check.
What we load for a plumbing shop
Same app for every trade. What changes is what we put in it for you, by hand, before your first day.
- Your price book
- Gas and electric tanks, tankless units, expansion tanks, disposals, PEX per fixture, permit and inspection. Your parts, your prices; techs pick from the list and can't change a price.
- Good, Better, Best
- Water heater replacement: a standard tank · a high-efficiency tank with an expansion tank and drain pan · tankless, with the venting and gas line.
- Checklists
- Water heaters: gas and water off, T&P line to the floor, gas leak test, after photo, walk the customer through the new unit. Every call: leak check after ten minutes.
- Calls Alex treats as emergencies
- Gas smell, water pouring in, sewage coming up: safety first, then the address, and the office is flagged.
We start from your price list and the way your shop already works. These are examples.
Try it on your shop.
We take a few shops at a time and set each one up by hand. Tell us what you run and where.
Same app, set up for: HVAC · Electrical



